Your order will be despatched to the postal address that was provided at the time of order placement. It is your responsibility to correctly provide the address for despatch. If your order is returned because the postal or courier service could not deliver the goods due to incorrect address details or any other reason, you will be responsible for the re-delivery costs.
We use the Recorded & Special Delivery services offered by the Royal Mail to ensure that your order reaches you safely and securely. These services require a signature and we would ask that you ensure somebody is available to do this and take delivery of the goods.
Orders for Silver will usually be despatched within 5-7 working days, from receipt. If, exceptionally, there is a delay, we will be in touch swiftly and listen to your requirements and find the best solution for you.
Orders for Vermeil, Rose or Yellow Gold, will normally be despatched within 7-10 working days.
If for any reason we are not able to fulfil this, we shall contact you by email to enable you to choose what is best for your requirements.
Orders placed on the weekend or after 2pm on weekdays will be processed the next working day.
Our prices for all UK delivery addresses are as follows:
Standard Delivery - £5.00 Royal Mail 1st Class Recorded (signature required)
Special Delivery - £7.95 Next Day Service by 1pm (signature required)
For the Special Delivery Next Day service due for despatch on a Friday, the guaranteed delivery day will Monday, the next working day. This service is not available on Saturday, Sunday & Public Bank Holidays.
European & Worldwide
-By Royal Mail International Signed For Service. This usually takes 5 - 14 days.
Europe - from £19.95
USA & other worldwide destinations - from £28.00
This service is available both nationally & worldwide.
Please kindly contact us by email -firstname.lastname@example.org or telephone + 44 (0) 7887 761620